Frequently Asked Questions
We’re always happy to talk cigars with new and long time customers and friends, so stop by the shops or contact us and let us know how we can help!
- What are your current top sellers?
- Cohiba, Leaf by Oscar, Deadwood, Recluse, Acid, Liga Privada, Ashton VSG, and our Dominican Freshrolled.
- Do you ship cigars?
- Yes, you can place a phone order for on hand inventory. Shipping cost varies per order. Call the shop for details. In addition, we can usually special order boxes for brands we carry.
- Do you sell any boutique/hard to find cigars?
- Yes, we carry several boutique and high end cigars such as Matanorte, Recluse, Crowne Heads, Leaf by Oscar, Blackworks Studio, Padron Anniversary, Ashton ESG and more…
- Do you carry Cuban cigars?
- No, but you can bring your own to the store if you’re willing to share.
- Do you have a rewards program?
- Yes, we have a rewards program for our repeat customers. Ask about this at the shop when you make your next purchase.
- Do you offer gift or combination packs?
- Yes, we have gift sets and value packs for $24.99 – $44.99 that will save you at least $10.00 for a 4 – 5 stick pack with cutter and matches.
- Can you reserve space in the lounge for special events?
- Yes, contact Barry at 302.260.2316 for details.
- Is there a fee to use the smoking lounge?
- There is no fee, but you have to make a purchase from us prior to entering the lounge each time you want to use the lounge. No outside cigars are allowed.
- Is there a time limit on lounge use when busy?
- Yes, we have a two hour limit when busy. Staff will advise you if this applies.
- Do you have ample parking, particularly during the summer months?
- Yes. For the 33rd St location, pull behind the plaza and park near the rear door. For the 118th St location, there is always ample parking in the shopping center lot.
- Do you need to be 21 to enter the store?
- Yes. You will need to show your ID to a staff member on entering the store. Under aged are allowed with an adult parent or guardian but cannot handle products.
- Do you carry vape products, glassware and drugstore cigars?
- No
Cigars 101
Here are some good links for learning more about cigars. Whether you’re looking for a starting point or building your knowledge and experience, you’ll find lots of good information and opinions by clicking any of the below links: